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BSOD Help Please

Started by gruenthalchurch , Mar 31 2024 12:48 PM

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1 reply to this topic

#1 gruenthalchurch

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Local time:09:30 PM

Posted 31 March 2024 - 12:48 PM

I have made some relatively minor adjustments to the video settings within OBS (a video streaming and recording app), i see it might be the problem but don't understand enough to know what is causeing the problem. i also have a blackmagic hardware device that i recently updated the driver for, if you see something that could be related to that let me know. I didn't see anything but i also don't know how to read a dump file.

thanks in advance for any help you can offer.

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: ffffe10de9402000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8060d5cee8b, address which referenced memory

Debugging Details:
------------------

KEY_VALUES_STRING: 1

    Key : Analysis.CPU.mSec
    Value: 3171

    Key : Analysis.Elapsed.mSec
    Value: 5579

    Key : Analysis.IO.Other.Mb
    Value: 27

    Key : Analysis.IO.Read.Mb
    Value: 0

    Key : Analysis.IO.Write.Mb
    Value: 35

    Key : Analysis.Init.CPU.mSec
    Value: 1358

    Key : Analysis.Init.Elapsed.mSec
    Value: 100585

    Key : Analysis.Memory.CommitPeak.Mb
    Value: 108

    Key : Bugcheck.Code.KiBugCheckData
    Value: 0xd1

    Key : Bugcheck.Code.LegacyAPI
    Value: 0xd1

    Key : Bugcheck.Code.TargetModel
    Value: 0xd1

    Key : Failure.Bucket
    Value: AV_tcpip!TcpEnqueueTcbSack

    Key : Failure.Hash
    Value: {e3125053-4225-4f99-ab93-20c71a39a73f}

    Key : Hypervisor.Enlightenments.Value
    Value: 0

    Key : Hypervisor.Enlightenments.ValueHex
    Value: 0

    Key : Hypervisor.Flags.AnyHypervisorPresent
    Value: 0

    Key : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 0

    Key : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key : Hypervisor.Flags.CpuManager
    Value: 0

    Key : Hypervisor.Flags.DeprecateAutoEoi
    Value: 0

    Key : Hypervisor.Flags.DynamicCpuDisabled
    Value: 0

    Key : Hypervisor.Flags.Epf
    Value: 0

    Key : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 0

    Key : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 0

    Key : Hypervisor.Flags.Phase0InitDone
    Value: 0

    Key : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key : Hypervisor.Flags.RootScheduler
    Value: 0

    Key : Hypervisor.Flags.SynicAvailable
    Value: 0

    Key : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key : Hypervisor.Flags.Value
    Value: 131072

    Key : Hypervisor.Flags.ValueHex
    Value: 20000

    Key : Hypervisor.Flags.VpAssistPage
    Value: 0

    Key : Hypervisor.Flags.VsmAvailable
    Value: 0

    Key : Hypervisor.RootFlags.AccessStats
    Value: 0

    Key : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 0

    Key : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 0

    Key : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key : Hypervisor.RootFlags.HostTimelineSync
    Value: 0

    Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key : Hypervisor.RootFlags.IsHyperV
    Value: 0

    Key : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 0

    Key : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 0

    Key : Hypervisor.RootFlags.MceEnlightened
    Value: 0

    Key : Hypervisor.RootFlags.Nested
    Value: 0

    Key : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 0

    Key : Hypervisor.RootFlags.Value
    Value: 0

    Key : Hypervisor.RootFlags.ValueHex
    Value: 0

    Key : SecureKernel.HalpHvciEnabled
    Value: 0

    Key : WER.OS.Branch
    Value: vb_release

    Key : WER.OS.Version
    Value: 10.0.19041.1

BUGCHECK_CODE: d1

BUGCHECK_P1: ffffe10de9402000

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff8060d5cee8b

FILE_IN_CAB: MEMORY.DMP

READ_ADDRESS: unable to get nt!PspSessionIdBitmap
ffffe10de9402000 Nonpaged pool

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

PROCESS_NAME: obs64.exe

DPC_STACK_BASE: FFFF918106637FB0

TRAP_FRAME: ffff918106636290 -- (.trap 0xffff918106636290)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffe10de8ef7062 rbx=0000000000000000 rcx=00000000000a15f3
rdx=000000005ef0f6b0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8060d5cee8b rsp=ffff918106636420 rbp=ffff918106636520
r8=000000005ef273cb r9=00000000000a15f2 r10=0000000003010000
r11=000000000104fffe r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz ac pe cy
tcpip!TcpEnqueueTcbSack+0xa29db:
fffff806`0d5cee8b 448b54c806      mov     r10d,dword ptr [rax+rcx*8+6] ds:ffffe10d`e9402000=????????
Resetting default scope

STACK_TEXT:
ffff9181`06636148 fffff806`09411e29     : 00000000`0000000a ffffe10d`e9402000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffff9181`06636150 fffff806`0940d8a3     : 00000000`00000002 00000000`033f5b70 00000000`01f98d40 00000000`00000001 : nt!KiBugCheckDispatch+0x69
ffff9181`06636290 fffff806`0d5cee8b     : 00000000`00000000 00000000`5ef126ba ffff9181`06636520 00000000`5ef273cb : nt!KiPageFault+0x463
ffff9181`06636420 fffff806`0d57d09e     : 00000004`00000008 00000000`00000001 ffffe10d`e90d6a70 ffffe10d`d1f973f4 : tcpip!TcpEnqueueTcbSack+0xa29db
ffff9181`06636590 fffff806`0d575aae     : 00000000`00000000 00000000`00000002 00000000`00000000 fffff806`093a044e : tcpip!TcpTcbCarefulDatagram+0x236e
ffff9181`06636a00 fffff806`0d574ccf     : 00000000`00000028 fffff806`2052ce03 ffffe10d`dcc15a30 ffffe10d`d54ce148 : tcpip!TcpTcbReceive+0x30e
ffff9181`06636c50 fffff806`0d573e9d     : ffffe10d`d96f504c ffffe10d`d53ffd00 ffffe10d`d97f504c ffffe10d`e1bdbb30 : tcpip!TcpMatchReceive+0x51f
ffff9181`06636f00 fffff806`0d5a0e52     : ffffe10d`e3bfa9c5 00000000`00000009 ffffa0b6`00000001 ffffe10d`d54ceb01 : tcpip!TcpReceive+0x44d
ffff9181`06636ff0 fffff806`0d56a59c     : ffffe10d`e6ed92d0 00000000`00000005 00000000`06630000 ffffe10d`d2adf740 : tcpip!TcpNlClientReceiveDatagrams+0x22
ffff9181`06637030 fffff806`0d566c6a     : 00000000`00000000 ffffe10d`d54ceb88 00000000`00000000 ffffe10d`d54ce000 : tcpip!IppProcessDeliverList+0xcc
ffff9181`06637110 fffff806`0d56b30e     : fffff806`0d719a70 ffffe10d`d54b88a0 ffffe10d`d54ce000 00000000`00000000 : tcpip!IppReceiveHeaderBatch+0x3aa
ffff9181`06637210 fffff806`0d56b94c     : ffffe10d`e56f3680 ffffe10d`e449a8c0 00000000`00000001 00000000`00000000 : tcpip!IppFlcReceivePacketsCore+0x32e
ffff9181`06637330 fffff806`0d5a9d50     : ffffe10d`e6ed92d0 00000000`00000000 ffff9181`06637401 00000000`00000000 : tcpip!IpFlcReceivePackets+0xc
ffff9181`06637360 fffff806`0d5a934c     : ffff9181`00000001 ffffe10d`d1f97000 fffff806`0d597720 ffff9181`0663773c : tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x270
ffff9181`06637460 fffff806`0927c6b8     : ffffe10d`d5517540 00000000`00000002 ffffe10d`d9f29080 ffff9181`06637758 : tcpip!FlReceiveNetBufferListChainCalloutRoutine+0x17c
ffff9181`066375b0 fffff806`0927c62d     : fffff806`0d5a91d0 ffff9181`06637758 ffffe10d`d2ae89e0 fffff806`099b70b9 : nt!KeExpandKernelStackAndCalloutInternal+0x78
ffff9181`06637620 fffff806`0d5804fd     : 00000000`c0000016 fffff806`093599cf ffffe10d`d8f8a050 ffffe10d`e66f8910 : nt!KeExpandKernelStackAndCalloutEx+0x1d
ffff9181`06637660 fffff806`0d57fbdd     : 00000000`00000001 ffff9181`066377c0 ffffe10d`d1f97010 fffff806`0c7ac9a0 : tcpip!NetioExpandKernelStackAndCallout+0x8d
ffff9181`066376c0 fffff806`0d2d1eb1     : ffffe10d`d584aa01 ffffe10d`e4dd6a31 00000000`00000020 00000000`00000001 : tcpip!FlReceiveNetBufferListChain+0x46d
ffff9181`06637970 fffff806`0d3729db     : ffffe10d`dcac0010 ffffe10d`d8f50001 00000000`00000000 00000000`0000000a : ndis!ndisMIndicateNetBufferListsToOpen+0x141
ffff9181`06637a50 fffff806`0d373b23     : ffffe10d`d8f8a1a0 ffff9181`06637b01 ffff9181`00000000 fffff806`00000001 : ndis!ndisDoPeriodicReceivesIndication+0x397
ffff9181`06637ae0 fffff806`0d373a35     : ffffe10d`d2000302 ffffe10d`d8f8ae58 ffff9181`06637b49 ffff9181`06637e70 : ndis!ndisPeriodicReceivesWorker+0x73
ffff9181`06637b10 fffff806`092c164e     : ffffc981`be7c3240 ffff9181`06637e70 ffffc981`be7c0180 ffffe10d`00000002 : ndis!ndisPeriodicReceivesTimer+0x1a5
ffff9181`06637bb0 fffff806`092c0934     : ffffc981`be7c0180 0586e806`00000000 00000000`00000008 00000000`00b2d55b : nt!KiExecuteAllDpcs+0x30e
ffff9181`06637d20 fffff806`09406075     : 014c43f6`4c4b3001 ffffc981`be7c0180 ffffc981`bed0d000 00000000`00989680 : nt!KiRetireDpcList+0x1f4
ffff9181`06637fb0 fffff806`09405e60     : ffffe10d`d9f29080 fffff806`093251da 00000000`00000000 000001f2`6b746ef0 : nt!KxRetireDpcList+0x5
ffff9181`0881f9c0 fffff806`094055b5     : 00000000`00989680 fffff806`093ff991 000002cb`55507a20 ffffe10d`d9f29080 : nt!KiDispatchInterruptContinue
ffff9181`0881f9f0 fffff806`093ff991     : 000002cb`55507a20 ffffe10d`d9f29080 ffffffff`fffddd20 ffffffff`ff676980 : nt!KiDpcInterruptBypass+0x25
ffff9181`0881fa00 00007ff9`15f46da2     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatch+0xb1
00000037`125ef5b0 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`15f46da2

SYMBOL_NAME: tcpip!TcpEnqueueTcbSack+a29db

MODULE_NAME: tcpip

IMAGE_NAME: tcpip.sys

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: a29db

FAILURE_BUCKET_ID: AV_tcpip!TcpEnqueueTcbSack

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {e3125053-4225-4f99-ab93-20c71a39a73f}

Followup:     MachineOwner
---------