I did contact AMD and they responded,
Doesn`t look like you were overwhelmed with their offers of help, more like a total lack of it.
A clean install helps on occasion but any underlaying issue/s will always come back, it is a case of wait and see if your other present problems trigger the recent behaviour, one of your previous problems is addressed below;
Whatever you do, stick with Windows Defender for your AV protection, one of if not the main cause of your troubles was you having two AV pograms unning at the same time, not just bad but very risky as well.
Antivirus
Windows Defender
Antivirus: Enabled
Virus Signature Database: Up to date
Panda Dome
Antivirus: Enabled
Virus Signature Database: Up to date
Having more than one AV or Firewall installed on your computer is bad, it will slow down the computer, cause internet connection problems and leave you with no AV protection at all if they cancel each other out as they fight for resources.
Windows 8, 8.1, 10 and 11 come with an improved Windows Defender, it offers the same real-time anti-virus/anti-malware protection as Microsoft Security Essentials. Windows Defender also shares the same malware signature definitions as Microsoft Security Essentials, and Forefront Endpoint Protection. Technically, Microsoft Security Essentials has not been renamed Windows Defender, or combined with it in Windows 8, 8.1, 10 and 11.
Bottom line, you don`t need no third party AV.
PSU guidance - 10 stripe - Johnny Lucky - PC Mech - PSU Review Database PSU Lemon List Which power supply do you need?
Due to differing time zones not all of us can always be around at the same time and on occasion there may be a delay between replies.
Please note that I do not respond to members who have previously abandoned - not concluded their earlier topics, the assistance here at BC is 100% free, please use this service and not abuse it, knowing the outcome good or bad is valuable information that we all may learn something from.