Windows 11 update error code

Hi Sir,

Can anyone help me to get rid of this attached error code while downloading win 11 update.

I am trying to download this update since 2 months but everytime getting this error message.

Appreciate anyone's help.

Thank you,

Jigs

 

 

Edited by jak77, 17 March 2024 - 12:04 PM.

How much space do you have on your hard drive?

How much space do you have on your hard drive?

still I have 320gb space in my drive

Well actually 320gig does not answer the needed info as you must have 15% or more free on all drives at all times especially C:

 

https://www.partitionwizard.com/resizepartition/windows-update-error-0x80070057.html  Try these and only if continued problems supply below.

 

Please Post a "link" of Speccy Report.
Please install Speccy Free : https://m.majorgeeks.com/files/details/speccy.html
Use Custom Install
  At the Top Left Corner of Speccy --> Click File and then Click Publish Snapshot Report, a window will popup and Click YES. --> Another popup will appear and then Click "Copy To Clipboard" then Paste that "link" to your next reply in your thread.

 

Download Minitoolbox from the below link :
http://www.bleepingcomputer.com/download/minitoolbox/
  Run the tool and only select the following tick boxes.
    -List last 10 Event viewer errors
    -List installed programs
    -List devices
    -List users, partition and memory size
Now click "Go" and Copy/Paste and post the output text in your next reply

Hi sir,

I tried first option, but not successful.

So, i downloaded speecy and the link is below for your information.

 

speccy.piriform.com/results/RF6whXBJDRcFg8b5O4IDbQE

 

Also, please see attached information you want from MinitoolBox.

 

Please advice,

Thank you,

Jigs

Well actually 320gig does not answer the needed info as you must have 15% or more free on all drives at all times especially C:

 

https://www.partitionwizard.com/resizepartition/windows-update-error-0x80070057.html  Try these and only if continued problems supply below.

 

Please Post a "link" of Speccy Report.
Please install Speccy Free : https://m.majorgeeks.com/files/details/speccy.html
Use Custom Install
  At the Top Left Corner of Speccy --> Click File and then Click Publish Snapshot Report, a window will popup and Click YES. --> Another popup will appear and then Click "Copy To Clipboard" then Paste that "link" to your next reply in your thread.

 

Download Minitoolbox from the below link :
http://www.bleepingcomputer.com/download/minitoolbox/
  Run the tool and only select the following tick boxes.
    -List last 10 Event viewer errors
    -List installed programs
    -List devices
    -List users, partition and memory size
Now click "Go" and Copy/Paste and post the output text in your next reply

 

Please download this https://www.bleepingcomputer.com/download/adwcleaner/  and do not skip any steps.  If it finds anything keep the log please.

 

Still going through this.  Let us know what happens with the above please.

 

EDIT : What is the Lenovo Model a Thinkpad 580 or a 480  or ???      a 20KN or a 20KQ or 20KS or 20KT  or ???

Edited by Pkshadow, 18 March 2024 - 10:16 PM.

In addition to the advice already suggested:

Your Speccy report suggests that there are at least remnants of two 3rd-party antivirus programs on the system (ESET NOD 32 & McAfee). Those could possibly interfere with the feature update to 23H2. You might want to remove those programs/remnants using the vendors' removal tools and/or Revo or Geek Uninstaller.
(Windows Updates issues notwithstanding, it's never advisable to run more than one full AV/AM suite in real-time, due to clashes, conflicts & system slowdowns.)

Having said that, error code 0x80070057 suggests a storage issue. Since insufficient space does NOT appear to be the problem, you could be dealing with a corrupted Windows partition or other problem:

https://www.makeuseof.com/tag/fix-windows-update-error-0x80070057/

https://www.lifewire.com/fix-error-code-0x80070057-4691502

As a follow-up to the previous suggestions, you might try the following before reattempting the 23H2 feature update:

DISM (note: there are 3 separate steps to this, first to find problems & then to fix them)

https://www.elevenforum.com/t/repair-windows-image-component-store-in-windows-11.734/


SFC

https://www.elevenforum.com/t/use-system-file-checker-sfc-to-repair-system-files-in-windows-11.720/

Why I suggest the AdwCleaner is that a error that is in the MTB Report maybe a Viral/Malware issue from the short time I looked things up on the laptop.

 

You should let us know the results of the scan so that can figure out some of the Service Errors you have if not caused by a Virial/malware issue.

And that's why I specifically said, "....*in addition to* the advice already provided..." :-)

Having said that, Adwcleaner only detects/removes adware, PUPs, & spyware, *not* serious malware, trojans or "viruses". Moreover, I understood BC forum rules to restrict malware diagnosis and cleaning only to the Malware Removal sub-forum?

I doubt adware or PUPs are causing the OP's issue with a failed feature upgrade to 23H2. But I suppose running Adwcleaner won't hurt. :-)

Perhaps the OP will reply with additional information & feedback.

Respectfully submitted

Hi,

I tried all the options mentioned above, but still no luck on getting win update.

Still getting same error.

Its really frustrating.

Any more suggestions?

Thank you

Jigs

Have a read here

https://www.avast.com/en-us/uninstall-utility

https://download.mcafee.com/molbin/iss-loc/SupportTools/MCPR/MCPR.exe - mcafee removal tool

You may also want to consider removing eset

Edited by cryptodan, 19 March 2024 - 06:36 PM.

Sir,

I do not have avast in my computer.

Thank you,

Jigs

Have a read here

https://www.avast.com/en-us/uninstall-utility

https://download.mcafee.com/molbin/iss-loc/SupportTools/MCPR/MCPR.exe - mcafee removal tool

You may also want to consider removing eset

Avast updater is presented in your mtb

Thanks for the update.

Just to clarify:

- Did you successfully run both DISM & SFC?

- If so, what were the results?

- Did you remove the remnants of ESET, Norton & Avast?

- Did you try the solutions suggested in the Lifewire article?

- Did you run Adwcleaner?

If none of those resolved the issue, then you might consider the following:

Windows 11 Troubleshooter:

https://support.microsoft.com/en-us/windows/windows-update-troubleshooter-19bc41ca-ad72-ae67-af3c-89ce169755dd
----

Repair install with in-place upgrade:

https://www.elevenforum.com/t/repair-install-windows-11-with-an-in-place-upgrade.418/
-----

Clean install:

https://www.elevenforum.com/t/create-windows-11-bootable-usb-installation-media.750/

https://www.elevenforum.com/t/clean-install-windows-11.99/

https://www.elevenforum.com/t/upgrade-to-windows-11.152/


Edit: Sorry, Dan & I were posting at the same time. Similar/identical suggestions.

Edited by MoxieMomma, 19 March 2024 - 06:48 PM.