1) Read the first 3 pararaphs (don't need to do anything yet)
2) Scroll through the bolded items and locate your error message
3) Do the stuff after the -'s just below your error message.
Disk diagnostic and CHKDSK /F /R are common to all in order to rule out:
- physical disk problems and
- file system problems PRIOR to trying the fix.
You can download a disk diagnostic tool from the website of the hard drive manufacturer. If necessary you can download a bootable version of the diagnostic from there and boot from it to test your hard drive.
Recovery Console tutorial located here: http://www.bleepingcomputer.com/tutorials/how-to-install-the-windows-xp-recovery-console/
This is for the chkdsk, fixmbr, fixboot, and bootcfg commands if you can't get into Windows
Common to several fixes
Black Screen Hang (before splash screen shows)
- Disk Diagnostic
- CHKDSK /F /R (try to boot)
- fixmbr (try to boot)
- fixboot (try to boot)
- Safe Mode (try to boot)
MBR
Invalid Partition Table
Missing Operating System
Error Loading Operating System
- Disk Diagnostic
- CHKDSK /F /R
- fixmbr (try to boot)
BOOT SECTOR
Disk Read Error occurred
NTLDR missing/compressed ( http://tinyempire.com/notes/ntldrismissing.htm )
- Disk Diagnostic
- CHKDSK /F /R
- fixboot (try to boot)
NTLDR
Boot Device is Inaccesible (boot.ini)
- Disk Diagnostic
- CHKDSK /F /R
- bootcfg /rebuild
System Hive is Corrupt
- Disk Diagnostic
- CHKDSK /F /R
- restore System Hive from backup
other File missing or corrupt
- Disk Diagnostic
- CHKDSK /F /R
- restore copy from backup
NOTE: I got a missing HAL.DLL error when I messed up rewriting a boot.ini file (in the default section) - so I'd suggest checking boot.ini for missing file errors (bootcfg /rebuild would attempt to fix this when in the Recovery Console)
NTOSKRNL.EXE
Black Screen Hang (after splash screen appears) (usually video driver)
- Last Known Good Configuration
- Safe Mode
- install/reinstall latest version of video drivers.
Please feel free to add recommendations for additions and deletions. Consider this a work in progress.
Please do not post your problems/issues on this thread. It'll cause more work when I have to split your topic out of this thread and will delay receiving an answer.
Edited by Grinler, 16 January 2011 - 04:42 PM.
added last line