I purchased a new HP Chromebook about a month ago to see if it might be a viable alternative for my Windows 7 laptop when support ends for that early next year. I got the Chromebook all set up with 2 different users, got it to print with no issues and everything was fine. Yesterday, when I turned it on (I do turn it off when not using it), it was like I'd just taken it out of the box. Had to go through theentire set up procedure and once I'd done that, some things were still there (like a couple of games) but my start page had to be re-set and the printer info was gone. Any idea what happened and more importantly, how to avoid it from happening again? As a "newbie" to Chromebooks, I'd appreciate any advice/help you can offer.