Video card problem?

Hello everyone. I had a question about my PC crashing, particularly when playing games and I'm trying to troubleshoot it. I have an old system that I'm having to upgrade piece by piece due to costs. Motherboard is Z170 Pro Gaming. Processor is Intel i5 6600 Skylake 3.3Ghz, 32Gb GSkill Ripjaw RAM. I just recently purchased and installed an AMD  Radeon RX 6750 XT 12Gb GDDR6 video card, replacing the Nvidia GeForce GTX960 4Gb, and added an M.2 1Tb Lexar hard drive. I know the new hardware upgrades are bottle-necked due to the motherboard and processor being outdated. Would that cause instability problems or cause the video card to excessively overheat? I first noticed it crashing completely when playing RedDead Redemption 2 but thought it might be Directx/Vulkan problem. But since a few days ago I started playing Baldur's Gate 3, which isn't very graphics demanding, with my new video card installed. It didn't shut down my computer, but only after a few minutes consistently it crashed the game. Then I noticed the video card was extremely hot. Especially for running a game not very graphics demanding. I lowered settings, etc. The video card still ran hot. To go a step farther I removed the new video card and reinstalled my Nvidia and although it too ran a little warm for my liking, it didn't crash at all and I left it running on purpose to troubleshoot it. No problems. I'm thinking faulty video card, or as mentioned earlier, could the new hardware and old hardware mixture be causing instability problems?

Any help would be greatly appreciated! Thanks

Sorry, motherboard brand is ASUS and it's not PRO GAMING, just PRO.

The PSU rated power is above 650 or 700 watts?

"Clean your PC case: If your graphics card is overheating, chances are it doesn’t have enough access to fresh, cool air. Check any dust filters on your case to see if they need cleaning, and remove any dust from any internal radiators or coolers, including your graphics card heatsink. For more tips on how to do it safely and effectively, refer to our guide on how to clean your computer.
    Change your GPU fan curve: It might be that you just need to tell your graphics card fans to spin a little harder to keep the GPU cool. Use MSI Afterburner to create a custom fan curve for improved cooling performance.
    Improve your system cooling: Increasing your GPU’s access to cool air might mean adding more fans. Try adding more, or bigger intake fans to your case to increase the amount of cool air that reaches your card every second. You might also consider adding an exhaust fan (or more of them) to better remove hot air from the case.
    Cable management: If you have a lot of cables and wiring in your case, that can disrupt airflow and impede cooling. Try tidying the cables to the sides of the case or behind the motherboard tray to improve airflow through the case.
    Move any add-in cards: If you have any add-in cards like a USB card or network card that sit very close to your GPU, try moving them to another PCI-Express slot to create extra space for cooling.
    Undervolt and underclock the GPU: If you’re still running into overheating issues, you can try lowering its voltage or even underclocking it to make it use less power, and therefore output less heat. Refer to our guide to undervolting for more information."

QUOTED FROM https://www.digitaltrends.com/computing/common-gpu-problems-how-to-fix/

 

Nvidia drivers were properly uninstalled prior to installing the Radeon card?

THere is an Invidia driver uninstall available, I forget where.

Hi, Welcome to BC.

Motherboard Z170 Pro : https://www.asus.com/ca-en/supportonly/z170_pro_gaming/helpdesk_bios/  if not running last released BIOS Version 3805      Date :  2018/05/25

If you have recently done a clean install and not installed your drivers off the above link then suggest start over.

DDU : https://www.guru3d.com/download/display-driver-uninstaller-download/

More info is needed on your system : such as did you format the drive and delete the partitions on it before using it again.  Did you install any lexer Drivers for the M2  ?

Max ram speed to be compatible to your i-5 6600 chip is : DDR4-1866/2133, DDR3L-1333/1600 @ 1.35V

https://www.intel.com/content/www/us/en/products/sku/88188/intel-core-i56600-processor-6m-cache-up-to-3-90-ghz/specifications.html

Please Post a "link" of Speccy Report.
Please install Speccy Free : https://m.majorgeeks.com/files/details/speccy.html
Use Custom Install
  At the Top Left Corner of Speccy --> Click File and then Click Publish Snapshot Report, a window will popup and Click YES. --> Another popup will appear and then Click "Copy To Clipboard" then Paste that "link" to your next reply in your thread.

Download Minitoolbox from the below link :
http://www.bleepingcomputer.com/download/minitoolbox/
  Run the tool and only select the following tick boxes.
    -List last 10 Event viewer errors
    -List installed programs
    -List devices
    -List users, partition and memory size
Now click "Go" and Copy/Paste and post the output text in your next reply

EDIT : when you say crashing is it a BSOD, Black Screen, Lockup ??

Edited by Pkshadow, Yesterday, 01:44 PM.

Thanks for the replies! I had to upgrade the case as well because the new video card was much larger. So it hasn't accumulated much dust. There's plenty of venting. The RAM was a little warm, but most other parts and motherboard in general was quite normal in temperature. There aren't any complications or obstructions with the cables. All are neatly tied back and out of the way.

The Nvidia drivers were still installed and I thought of that afterwards, so I uninstalled them and still no help.

I have not updated the Bios in a while although I believe I'm current. I will look into that though.

I did not download any drivers for the M.2. I assumed windows update would take care of that? But I will look into that also.

I'm assuming I should run Speccy with the new video card installed?

Edit: Sorry, I missed that last question. When playing the more demanding game, RDR2, it would crash the computer by restarting it. On a couple of occasions it shut my computer down completely. No blue screen, no error messages or anything. It was immediate and abrupt with no warnings at all. When I played Baldur's Gate 3, just the game itself would crash. It never crashed my computer or caused a shutdown. Again, my older Nvidia card plays Baldur's Gate 3 fine although the power consumption is very high. Rightly so I'd imagine though.

Edited by Nif, Yesterday, 05:47 PM.