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Dell Inspiron Win 11 Pro - Hard Drive Warning


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#1 gwrd_kenzie

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Posted 12 April 2024 - 03:01 PM

Hi, why would a new-ish laptop (still under warranty) give me a hard drive warning? I just got it, did nothing but install updates. Then I ran Dell SupportAssist and did a hardware scan. It came back everything passed except a Hard Drive Warning. The only odd thing I see is that Dell SupportAssist thinks I have Win 11 Home but in my About PC it says Win 11 Pro. So that's weird. Should I be concerned and push Dell for a resolution?



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#2 JohnC_21

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Posted 12 April 2024 - 03:21 PM

Contact Dell. You can also run a hardware diagnostic by tapping F12 at boot.

 

Go to the Advanced Test and check your drive(s)

 

https://www.dell.com/support/kbdoc/en-us/000181163/how-to-enter-the-built-in-diagnostics-32-bit-diagnostics-supportassist-epsa-epsa-and-psa#Advanced



#3 Pkshadow

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Posted 12 April 2024 - 03:32 PM

Which did you pay for :

 

I have Win 11 Home but in my About PC it says Win 11 Pro.

So yes could be a issue.

 

Must have 15 % or more free on all drives at all times.


" mosquitoes really wake up everyday and choose violence "   — dalia (@_dalia7)
www.cnn.com/2020/07/23/health/mosquitoes-attraction-humans-future-wellness-scn/index.html
 

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#4 Pkshadow

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Posted 12 April 2024 - 03:33 PM

Can let us look but need Proper Model Information :

Please Post a "link" of Speccy Report.
Please install Speccy Free : https://m.majorgeeks.com/files/details/speccy.html
Use Custom Install
  At the Top Left Corner of Speccy --> Click File and then Click Publish Snapshot Report, a window will popup and Click YES. --> Another popup will appear and then Click "Copy To Clipboard" then Paste that "link" to your next reply in your thread.

 

Download Minitoolbox from the below link :
http://www.bleepingcomputer.com/download/minitoolbox/
  Run the tool and only select the following tick boxes.
    -List last 10 Event viewer errors
    -List installed programs
    -List devices
    -List users, partition and memory size
Now click "Go" and Copy/Paste and post the output text in your next reply


" mosquitoes really wake up everyday and choose violence "   — dalia (@_dalia7)
www.cnn.com/2020/07/23/health/mosquitoes-attraction-humans-future-wellness-scn/index.html
 

I-7 ASUS ROG Rampage II Extreme  / ASUS TUF Gaming F17 / I-7 4770K ASUS ROG Maximus VI Extreme





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