Posted 08 April 2024 - 08:21 PM
I have no problem navigating web pages using the mouse scroll wheel, but when I try to use the arrow keys or the page down key, they often cause the pages to jump to the top. Sometimes it seems like simply nudging the key causes the page to jump to the top. It's just impossible to use them for navigation.
I tried uninstalling the keyboard but it didn't do anything. I am not accidentally pressing page up or home.
I'm using Win 11 and Firefox. The keyboard is a Cherry Stream.
Posted 08 April 2024 - 09:50 PM
Hi, Welcome to BC.
Not enough information. No model # name for your Cherry Stream Keyboard. Have you checked for a update for the Receiver ?
As well have you kept your Branded System HP/DELL/Lenovo or Motherboard Updated for USB Drivers ?
So no idea at the moment.
" mosquitoes really wake up everyday and choose violence " — dalia (@_dalia7)
www.cnn.com/2020/07/23/health/mosquitoes-attraction-humans-future-wellness-scn/index.html
I-7 ASUS ROG Rampage II Extreme / ASUS TUF Gaming F17 / I-7 4770K ASUS ROG Maximus VI Extreme
Posted 09 April 2024 - 04:38 PM
Page Down makes your system jump to the bottom (and not the bottom)? If you're sure about this, then perhaps some keyboard keys were remapped for your keyboard. The Stream should include a program to configure key mappings and/or change settings such as how many lines the system scrolls up or down for each press of the up or down button.
- Use this to collect and post information about your PC hardware, software and configuration (Whether or not you have crashing).
Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista
Posted 09 April 2024 - 07:18 PM
The keyboard model is JK-8550US-2. The drivers are up to date.
They keys work correctly sometimes, so it isn't a case of them being remapped to something different.
Posted 09 April 2024 - 08:59 PM
What about the Motherboard which has the drivers that your Keyboard Receiver uses ???
Nor info of what your system is Branded System HP/DELL/Lenovo or Motherboard
No answers description given. Asked in Post # 2
Not enough information.
So has the Dell Firmware been updated as that is not Drivers it is Firmware : https://www.dell.com/support/home/en-ca/drivers/driversdetails?driverid=6wj0m
So no idea if a Dell It is V20, A00 17 Sept 2021 Importance: Critical
As for Drivers suggest you open up Device Manager see if is MS 2006 drivers
Regardless no support for your Keyboard.
" mosquitoes really wake up everyday and choose violence " — dalia (@_dalia7)
www.cnn.com/2020/07/23/health/mosquitoes-attraction-humans-future-wellness-scn/index.html
I-7 ASUS ROG Rampage II Extreme / ASUS TUF Gaming F17 / I-7 4770K ASUS ROG Maximus VI Extreme
Posted 09 April 2024 - 09:10 PM
Please Post a "link" of Speccy Report.
Please install Speccy Free : https://m.majorgeeks.com/files/details/speccy.html
Use Custom Install
At the Top Left Corner of Speccy --> Click File and then Click Publish Snapshot Report, a window will popup and Click YES. --> Another popup will appear and then Click "Copy To Clipboard" then Paste that "link" to your next reply in your thread.
Download Minitoolbox from the below link :
http://www.bleepingcomputer.com/download/minitoolbox/
Run the tool and only select the following tick boxes.
-List last 10 Event viewer errors
-List installed programs
-List devices
-List users, partition and memory size
Now click "Go" and Copy/Paste and post the output text in your next reply
Edited by Pkshadow, 09 April 2024 - 09:11 PM.
" mosquitoes really wake up everyday and choose violence " — dalia (@_dalia7)
www.cnn.com/2020/07/23/health/mosquitoes-attraction-humans-future-wellness-scn/index.html
I-7 ASUS ROG Rampage II Extreme / ASUS TUF Gaming F17 / I-7 4770K ASUS ROG Maximus VI Extreme
Posted 10 April 2024 - 10:24 AM
I suggest your best bet is to contact the keyboard manufacturer's tech. support.
- Use this to collect and post information about your PC hardware, software and configuration (Whether or not you have crashing).
Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista
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