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I cant for the life of me figure out this monitor problem

Started by Dr. Joe , Mar 19 2024 12:19 PM

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4 replies to this topic

#1 Dr. Joe

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Posted 19 March 2024 - 12:19 PM

I got a computer with a Radeon RX 550. It currently has one monitor and I am trying to connect a second. First one is on HDMI and works fine. When I hook up the second to the DVI or DisplayPort nothing happens. The computer doesn't recognize it. I tried detecting it through the 'Multiple Monitors" option in the Windows 10 settings but it doesnt detect it. I tried updating the drivers and that isnt working. I cant find anything in the Radeon settings that would apply. I need some help. Thanks.

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#2 PhillPower2

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Posted 19 March 2024 - 01:42 PM

Sorry but you have post on a tech forum asking for help but have provided zero information about your computer or most of it`s hardware, this makes it impossible for anyone to even hazard a guess as to what is going on.

Is the computer a custom build or brand name such as Dell or HP, if a brand name, provide the model name or series number (not serial) if a custom build post the brand and model name or number for the CPU, MB, the RAM ( including the amount and speed ) and the PSU (power supply unit) providing these details will enable folk to better help you.

PSU guidance - 10 stripe - Johnny Lucky - PC Mech - PSU Review Database PSU Lemon List Which power supply do you need?

Due to differing time zones not all of us can always be around at the same time and on occasion there may be a delay between replies.

Please note that I do not respond to members who have previously abandoned - not concluded their earlier topics, the assistance here at BC is 100% free, please use this service and not abuse it, knowing the outcome good or bad is valuable information that we all may learn something from.

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#3 zeuspaul

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Posted 19 March 2024 - 08:43 PM

If all else fails perhaps an HDMI splitter would work? Both monitors would most likely need to have the same resolution. The same signal would be sent to both.

https://www.amazon.com/gp/product/B00MA1NDU6

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#4 cryptodan

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Posted 19 March 2024 - 10:50 PM

Download and install Speccy - https://www.ccleaner.com/speccy

Run it, and then go to File and Publish Snapshot. Post the resulting link in your next reply

US Navy Veteran from 2002 to 2006

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