How to remove FilterProgram (Removal Instructions)
FilterProgram Screenshot
This guide will walk you through removing the FilterProgram program and the malware that may typically be installed with it.
Tools Needed for this fix: Symptoms in a HijackThis Log:
O3 - Toolbar: CleanersCleaner Toolbar - {7D4FFDE7-20C0-45a8-99EA-E9DDEE9F617D} - C:\Program Files\FilterProgram\CleanerToolbar.dll
O4 - HKLM\..\Run: [ugdccw] "C:\PROGRA~1\FILTER~1\UGDCcw.exe" -start
O4 - HKLM\..\Run: [FilterProgram] C:\Program Files\FilterProgram\GDC.exe
O4 - HKLM\..\Run: [Salestart] "C:\Program Files\Common Files\FilterProgram\mc.exe" dm=hxxp://filterprogram.com ad=hxxp://filterprogram.com sd=hxxp://ilp.filterprogram.com
Add/Remove Programs control panel entry:
FilterProgram 1.1.34.0
Guide Updates: 02/12/08 - Initial guide creation.
Automated Removal Instructions for FilterProgram:
- Print out these instructions as we will need to close every window that
is open later in the fix.
- Download Malwarebytes' Anti-Malware, or MBAM, from the following location
and save it to your desktop:
Malwarebytes' Anti-Malware Download Link
- Once downloaded, close all programs and Windows on your computer, including
this one.
- Double-click on the icon on your desktop named Download_mbam-setup.exe.
This will start the installation of MBAM onto your computer.
- When the installation begins, keep following the prompts in order to continue
with the installation process. Do not make any changes to default settings
and when the program has finished installing, make sure you leave both the
Update Malwarebytes' Anti-Malware and Launch
Malwarebytes' Anti-Malware checked. Then click on the Finish
button.
- MBAM will now automatically start and you will see a message stating that
you should update the program before performing a scan. As MBAM will automatically
update itself after the install, you can press the OK button
to close that box and you will now be at the main program as shown below.
- On the Scanner tab, make sure the the Perform
quick scan option is selected and then click on the Scan
button to start scanning your computer for FilterProgram
related files.
- MBAM will now start scanning your computer for malware. This process can
take quite a while, so we suggest you go and do something else and periodically
check on the status of the scan. When MBAM is scanning it will look like the
image below.
- When the scan is finished a message box will appear as shown in the image
below.
You should click on the OK button to close the message box and continue with the FilterProgram removal process.
- You will now be back at the main Scanner screen. At this point you should
click on the Show Results button.
- A screen displaying all the malware that the program found will be shown
as seen in the image below. Please note that the results shown in the image
below will be different depending on the infection you are removing.
You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine.
- When MBAM has finished removing the malware, it will open the scan log and
display it in Notepad. Review the log as desired, and then close the Notepad
window.
- You can now exit the MBAM program.
Preparation Guide For Use Before Posting A Hijackthis Log
This is a self-help guide. Use at your own risk.
BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can post a HijackThis log in our HijackThis Logs and Analysis forum.
If you have any questions about this self-help guide then please post those questions in our AntiVirus, Firewall and Privacy Products and Protection Methods forum and someone will help you.
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