How to remove MalwarePro (Removal Instructions)
What this program does:
MalwarePro is a rogue anti-spyware program that displays false results when you use the program to scan your computer.For example, when we tested this program on a computer that was recently infected with malware, not only did it not detect any of the malware, but listed files and drive letters that do not even exist on the computer. To make matters worse, in order to remove these fake infections you would then be required to purchase the software. This is obviously a tactic used to scare you into purchasing the software. Due to this deceptive behaviour we have classified MalwarePro as a rogue anti-spyware program.
A screenshot of the MalwarePro program is shown below.
MalwarePro Screenshot
Please follow the instructions below to remove MalwarePro.
O4 - HKCU\..\Run: [MalwareProMFC] C:\Program Files\MalwarePro\MalwarePro.exe
Add/Remove Programs control panel entry:
MalwarePro
Guide Updates: 12/27/07 - Initial guide creation.
Removal Instructions for MalwarePro:
These steps may appear to be long and daunting. They are, though, quite easy to do and consist of so many steps only because I have written them in an extremely detailed manner.
- Print out these instructions as we will need to close every window that
is open later in the fix.
- Click on the Start Menu button.
- Click on the Control Panel option.
- Double-click on the Add or Remove Programs icon.
- Find the entry for MalwarePro
and double-click on it to uninstall the program. Follow the prompts to uninstall
the program, but do not allow it to reboot the computer if it asks.
- When it has completed uninstalling you can close Add or Remove Programs
and your Control Panel.
- Next, please reboot your computer into Safe
Mode by doing the following:
- Restart your computer
- After hearing your computer beep once during startup, but before the
Windows icon appears, press F8.
- Instead of Windows loading as normal, a menu should appear
- Select the first option, to run Windows in Safe Mode.
- Login as a user with administrator privileges.
- Restart your computer
- When your computer has started in safe mode, and you see the desktop, continue
with the rest of the instructions.
- Click on the Start button and then select the Run
option.
- In the Open: field type C:\Program Files\
and then press the OK button.
- When the folder appears, if it says These files are hidden,
click on the Show the contents of this folder option.
- When the C:\Program Files\ folder opens, look through the list of folders
and when you find the folder named
MalwarePro, left-click on it once so it becomes highlighted.
- Then hit the Delete button on your keyboard and when it
asks if you are you want to delete the MalwarePro folder, click on the Yes
button with your mouse.
- Close the C:\Program Files Window.
- Click on the Start button and then select the Run
option.
- In the Open: field type C:\Windows\
and then press the OK button.
- When the C:\Windows\ folder opens, look through the list of folders
and when you find the folder named
MalwarePro, left-click on it once so it becomes highlighted.
- Then hit the Delete button on your keyboard and when it
asks if you are you want to delete the MalwarePro folder, click on the Yes
button with your mouse.
- When the folder is deleted, reboot your computer back to normal mode.
- Once the computer has rebooted we want to perform an online scan with Panda
to find any possible inactive remnants from this infection: Panda
Online
- Once you are on the Panda site click the Scan your PC
button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note:
It may take a few minutes)
- When download is complete, click on Local Disks to
start the scan
- Once you are on the Panda site click the Scan your PC
button
- When the online scan has been completed, let it remove what it finds, and then you can close Internet Explorer.
Preparation Guide For Use Before Posting A Hijackthis Log
This is a self-help guide. Use at your own risk.
BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can post a HijackThis log in our HijackThis Logs and Analysis forum.
If you have any questions about this self-help guide then please post those questions in our AntiVirus, Firewall and Privacy Products and Protection Methods forum and someone will help you.