CRM choices advice

Small manufacturing company, we have been using Goldmine CRM for very many years now (current edition 2014), predominantly single use from an office location.  Our requirements are therefore basic and I have seen little advantage in upgrading to later versions of GM over the years when few of the annual new features seemed to be relevant in our circumstances. The arrival of Windows 10 has changed all that however and an upgrade to the latest W10 compatible version will be inevitable.  Questions are being asked if there is merit in considering alternative CRM systems, and if so which one(s).  In my view any alternative would have to offer very significant and distinct advantages indeed in order to overcome the "compatibility" issue:  If as a result of changing from one system to another many hours / days / months would be required in transferring both data and links / relationships, then the exercise would be self defeating. I would take some convincing that all this was included in the "installation".package. UK based support would be invaluable. 

Would readers agree or disagree with the viewpoint of sticking with the devil you know - which serves its purpose -  or am I being unduly cynical?  Tks for any advice.

I agree with the viewpoint of sticking with the devil you know. I think that it is always better to stick with something that you are familiar with and that has served you well in the past.

Edited by MonLas29, 24 November 2022 - 05:57 AM.

Sticking with the devil you know sometimes does sound right. We still do project management with Google sheets and never had any problems. The thing is, "the devil you know" changes over time, speaking of technology/software. In my case, with the number of templates available and all the updates, all I needed to do is pick a fine automation software that integrates with my tools, no need to replace the oldies.

I also need a good CRM for my business. Any recommendation how to do this?