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After Updating To Windows 11, Getting BSOD from a Windows Update


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#16 Pkshadow

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Posted 17 March 2024 - 05:03 PM

There is something wrong, Directions are not followed. 

 

The instructions clearly state upload the SysnativeCollection.zip file.  It does not say extract, it does not say to put .txt on the end if a zip file. Nor does it ask for a 7z extension.

 

So far you're not following the instructions which means we can not help you.

 

As per Post # 5 follow the instructions to delete previous bogus files.

 

This time please get the instructions correct and reread the Posting Instructions : https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-vista-through-to-11/    Thanks


Edited by Pkshadow, 17 March 2024 - 05:07 PM.

" mosquitoes really wake up everyday and choose violence "   — dalia (@_dalia7)
www.cnn.com/2020/07/23/health/mosquitoes-attraction-humans-future-wellness-scn/index.html
 

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#17 Capt_Ahab

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Posted 18 March 2024 - 05:06 AM

There is something wrong, Directions are not followed. 

 

The instructions clearly state upload the SysnativeCollection.zip file.  It does not say extract, it does not say to put .txt on the end if a zip file. Nor does it ask for a 7z extension.

 

So far you're not following the instructions which means we can not help you.

 

As per Post # 5 follow the instructions to delete previous bogus files.

 

This time please get the instructions correct and reread the Posting Instructions : https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-vista-through-to-11/    Thanks

I don't see anything in the instructions telling me what to do if the resulting zip file exceeds my file limit of 9.95MB. The zip file is 20.9 MB so tell me how to do the impossible, please.

Attached Files



#18 Pkshadow

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Posted 18 March 2024 - 05:53 AM

Upload it to a reputable file share site.


" mosquitoes really wake up everyday and choose violence "   — dalia (@_dalia7)
www.cnn.com/2020/07/23/health/mosquitoes-attraction-humans-future-wellness-scn/index.html
 

I-7 ASUS ROG Rampage II Extreme  / ASUS TUF Gaming F17 / I-7 4770K ASUS ROG Maximus VI Extreme


#19 Capt_Ahab

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Posted 18 March 2024 - 06:12 AM

Per your instructions, here is a link to the zip file via Dropbox: https://www.dropbox.com/scl/fi/p4ygwapgpx758fof6jpu8/SysnativeFileCollectionApp.zip?rlkey=bsodckako8cg57wxhbh8092dj&dl=0



#20 ubuysa

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Posted 19 March 2024 - 05:41 AM

That's more like it!

 

I would strongly suggest that you uninstall Comodo Security, it's not being maintained - the version of cmdguard.sys that you have dates from 2021 for example. I don't even think Comodo Security is Windows 11 compliant.

 

Certainly, one of the dumps (the 0x50) specifically referenced cmdguard.sys...

FAILURE_BUCKET_ID:  AV_W_(null)_cmdguard!unknown_function

The other two dumps (0x13A) reference the Windows fltmgr.sys filter driver manager, there could easily be a Comodo filter driver that we don;t see causing these BSODs.

 

User the specific Comodo Uninstaller Tool to fully remove Comodo and then see whether the BSODs continue.

 


Edited by ubuysa, 19 March 2024 - 05:41 AM.


#21 Capt_Ahab

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Posted 19 March 2024 - 07:35 AM

Thank you for the information! I was able to completely uninstall Comodo Security using the CIS uninstall tool. I then attempted to proceed with the pending Windows update. I suspect that the Comodo driver was the culprit as the update completed successfully with no BSODs.



#22 ubuysa

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Posted 20 March 2024 - 03:14 AM

Glad to hear that. Comodo used to be a good product but they seem to have pretty much abandoned it now.

 

If you have more BSODs please run the SysnativeBSODCollectionApp again and upload the resulting zip file.



#23 Capt_Ahab

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Posted 20 March 2024 - 06:29 AM

Comodo does have a new beta that is supposed to be the last version before it goes to production. I may try using the latest beta to see if the system is still stable. What I really like about the product, more so than the firewall itself, is the HIPS capability where if an executable is attempting to make a system change, it will pop-up and warn you. For most people, this would be annoying but it provides a failsafe just in case you happen to run a program that isn't supposed to modify system or registry files but it makes an attempt to do so.



#24 Pkshadow

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Posted 20 March 2024 - 02:32 PM

If you do not change the User Account Control should always get notified : https://learn.microsoft.com/en-us/windows/security/application-security/application-control/user-account-control/how-it-works

 

All browsers have a Notify if installs.   As well there are Extensions for this purpose.  Some made by Security Companies.

 

Instead of installing Comodo you can get the a Extension : https://www.google.com/search?client=firefox-b-d&q=browser+extension+comodo

 

As well Malwarebytes has a good Browser Extension : https://www.malwarebytes.com/browserguard

 

You can unlock hidden Defender Controls with : https://www.majorgeeks.com/files/details/configuredefender.html

 

You can also unlock Hidden Windows Firewall Controls : Note Developer now works for MBAM thus the look, : Review site : with link to download :

https://www.makeuseof.com/windows-firewall-control-guide/


" mosquitoes really wake up everyday and choose violence "   — dalia (@_dalia7)
www.cnn.com/2020/07/23/health/mosquitoes-attraction-humans-future-wellness-scn/index.html
 

I-7 ASUS ROG Rampage II Extreme  / ASUS TUF Gaming F17 / I-7 4770K ASUS ROG Maximus VI Extreme





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