Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Generic User Avatar

Windows Settings > Updates?


  • Please log in to reply
23 replies to this topic

#16 Meg

Meg
  • Topic Starter

  •  Avatar image
  • Members
  • 789 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:The Netherlands
  • Local time:07:28 AM

Posted 02 February 2020 - 04:17 AM

Hi, informing them will do no good as this is an MS issue, for some time MS has been improving it's security, so much so that now all anyone needs is windows defender, it offers all the security you need, and as a result most third party AV's have suffered considerable income loss. Because MS move the goal posts so regularly it has become almost impossible for third party AV's to keep up. This is by design, and a good thing to, since the AV industry is something no one wants then the  sooner we get rid of them the better. You will only increasingly have problems until you revert to defender it is all most western govm'ts use.

 

We can assist you with your update issue, first we need to know the status.

 

Go to search and type:- cmd, next press ctrl+shift+enter keys, an elevated cmd prompt will open please copy paste this cmd:-

 

dism /online /get-packages > 0 & notepad 0 

 

Please copy the notepad output here.

 

 
Deployment Image Servicing and Management tool
Version: 10.0.19041.1
 
Image Version: 10.0.19041.21
 
Packages listing:
 
Package Identity : Microsoft-OneCore-ApplicationModel-Sync-Desktop-FOD-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:16
 
Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~10.0.19041.1
State : Installed
Release Type : Language Pack
Install Time : 13-12-2019 13:36
 
Package Identity : Microsoft-Windows-Client-LanguagePack-Package~31bf3856ad364e35~amd64~nl-NL~10.0.19041.1
State : Installed
Release Type : Language Pack
Install Time : 7-12-2019 15:14
 
Package Identity : Microsoft-Windows-FodMetadata-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : Feature Pack
Install Time : 7-12-2019 15:14
 
Package Identity : Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : Foundation
Install Time : 7-12-2019 09:18
 
Package Identity : Microsoft-Windows-Hello-Face-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:14
 
Package Identity : Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~~11.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:15
 
Package Identity : Microsoft-Windows-LanguageFeatures-Basic-nl-nl-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:16
 
Package Identity : Microsoft-Windows-LanguageFeatures-Handwriting-nl-nl-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:16
 
Package Identity : Microsoft-Windows-LanguageFeatures-OCR-nl-nl-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:16
 
Package Identity : Microsoft-Windows-LanguageFeatures-TextToSpeech-nl-nl-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:16
 
Package Identity : Microsoft-Windows-MediaPlayer-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:15
 
Package Identity : Microsoft-Windows-MSPaint-FoD-Package~31bf3856ad364e35~amd64~en-US~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 13-12-2019 13:36
 
Package Identity : Microsoft-Windows-MSPaint-FoD-Package~31bf3856ad364e35~amd64~nl-NL~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:16
 
Package Identity : Microsoft-Windows-MSPaint-FoD-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:16
 
Package Identity : Microsoft-Windows-MSPaint-FoD-Package~31bf3856ad364e35~wow64~en-US~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 13-12-2019 13:36
 
Package Identity : Microsoft-Windows-MSPaint-FoD-Package~31bf3856ad364e35~wow64~nl-NL~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:16
 
Package Identity : Microsoft-Windows-MSPaint-FoD-Package~31bf3856ad364e35~wow64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:16
 
Package Identity : Microsoft-Windows-NetFx3-OnDemand-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 13-12-2019 13:36
 
Package Identity : Microsoft-Windows-Notepad-FoD-Package~31bf3856ad364e35~amd64~en-US~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 20-1-2020 21:43
 
Package Identity : Microsoft-Windows-Notepad-FoD-Package~31bf3856ad364e35~amd64~nl-NL~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 20-1-2020 21:43
 
Package Identity : Microsoft-Windows-Notepad-FoD-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 20-1-2020 21:43
 
Package Identity : Microsoft-Windows-Notepad-FoD-Package~31bf3856ad364e35~wow64~en-US~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 20-1-2020 21:43
 
Package Identity : Microsoft-Windows-Notepad-FoD-Package~31bf3856ad364e35~wow64~nl-NL~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 20-1-2020 21:43
 
Package Identity : Microsoft-Windows-Notepad-FoD-Package~31bf3856ad364e35~wow64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 20-1-2020 21:43
 
Package Identity : Microsoft-Windows-PowerShell-ISE-FOD-Package~31bf3856ad364e35~amd64~en-US~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 13-12-2019 13:36
 
Package Identity : Microsoft-Windows-PowerShell-ISE-FOD-Package~31bf3856ad364e35~amd64~nl-NL~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:16
 
Package Identity : Microsoft-Windows-PowerShell-ISE-FOD-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:16
 
Package Identity : Microsoft-Windows-PowerShell-ISE-FOD-Package~31bf3856ad364e35~wow64~en-US~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 13-12-2019 13:36
 
Package Identity : Microsoft-Windows-PowerShell-ISE-FOD-Package~31bf3856ad364e35~wow64~nl-NL~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:16
 
Package Identity : Microsoft-Windows-PowerShell-ISE-FOD-Package~31bf3856ad364e35~wow64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:16
 
Package Identity : Microsoft-Windows-Printing-PMCPPC-FoD-Package~31bf3856ad364e35~amd64~en-US~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 13-12-2019 13:36
 
Package Identity : Microsoft-Windows-Printing-PMCPPC-FoD-Package~31bf3856ad364e35~amd64~nl-NL~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:18
 
Package Identity : Microsoft-Windows-Printing-PMCPPC-FoD-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:18
 
Package Identity : Microsoft-Windows-Printing-WFS-FoD-Package~31bf3856ad364e35~amd64~en-US~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 13-12-2019 13:36
 
Package Identity : Microsoft-Windows-Printing-WFS-FoD-Package~31bf3856ad364e35~amd64~nl-NL~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:15
 
Package Identity : Microsoft-Windows-Printing-WFS-FoD-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:15
 
Package Identity : Microsoft-Windows-QuickAssist-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:15
 
Package Identity : Microsoft-Windows-StepsRecorder-Package~31bf3856ad364e35~amd64~en-US~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 13-12-2019 13:36
 
Package Identity : Microsoft-Windows-StepsRecorder-Package~31bf3856ad364e35~amd64~nl-NL~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:16
 
Package Identity : Microsoft-Windows-StepsRecorder-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:16
 
Package Identity : Microsoft-Windows-StepsRecorder-Package~31bf3856ad364e35~wow64~en-US~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 13-12-2019 13:36
 
Package Identity : Microsoft-Windows-StepsRecorder-Package~31bf3856ad364e35~wow64~nl-NL~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:16
 
Package Identity : Microsoft-Windows-StepsRecorder-Package~31bf3856ad364e35~wow64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:16
 
Package Identity : Microsoft-Windows-TabletPCMath-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:14
 
Package Identity : Microsoft-Windows-UserExperience-Desktop-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:15
 
Package Identity : Microsoft-Windows-WordPad-FoD-Package~31bf3856ad364e35~amd64~en-US~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 13-12-2019 13:36
 
Package Identity : Microsoft-Windows-WordPad-FoD-Package~31bf3856ad364e35~amd64~nl-NL~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:16
 
Package Identity : Microsoft-Windows-WordPad-FoD-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:16
 
Package Identity : Microsoft-Windows-WordPad-FoD-Package~31bf3856ad364e35~wow64~en-US~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 13-12-2019 13:36
 
Package Identity : Microsoft-Windows-WordPad-FoD-Package~31bf3856ad364e35~wow64~nl-NL~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:16
 
Package Identity : Microsoft-Windows-WordPad-FoD-Package~31bf3856ad364e35~wow64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:16
 
Package Identity : Microsoft-Windows-Xps-Xps-Viewer-Opt-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 13-12-2019 13:36
 
Package Identity : OpenSSH-Client-Package~31bf3856ad364e35~amd64~~10.0.19041.1
State : Installed
Release Type : OnDemand Pack
Install Time : 7-12-2019 15:15
 
Package Identity : Package_for_KB4534170~31bf3856ad364e35~amd64~~10.0.1.3108
State : Installed
Release Type : Update
Install Time : 14-1-2020 21:32
 
Package Identity : Package_for_RollupFix~31bf3856ad364e35~amd64~~19041.21.1.1
State : Installed
Release Type : Update
Install Time : 14-1-2020 21:32
 
The operation completed successfully.
 

 

You can use bellow script to attempt to fix your problem:

https://gallery.technet.microsoft.com/scriptcenter/Reset-WindowsUpdateps1-e0c5eb78

If the above doesn't work I'll try this.


"Imagination is more important than knowledge. Knowledge is limited. Imagination encircles the world." - Albert Einstein


BC AdBot (Login to Remove)

 


#17 Meg

Meg
  • Topic Starter

  •  Avatar image
  • Members
  • 789 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:The Netherlands
  • Local time:07:28 AM

Posted 03 February 2020 - 07:24 AM

Sadly, the tool from @zeb didn't work.


"Imagination is more important than knowledge. Knowledge is limited. Imagination encircles the world." - Albert Einstein


#18 lmacri

lmacri

  •  Avatar image
  • Members
  • 599 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Canada
  • Local time:11:28 PM

Posted 03 February 2020 - 11:59 AM

Emsisoft Anti Malware, but I paid for it so not going to uninstall that. Shall I inform them, about the issue?

 

Hi The_Cat:

 

Is this warning from the Windows Security Center, and if so are you certain it's related to Windows Update? I don't use Emsisoft Anti-Malware (EAM) but I do have a paid license for Malwarebytes (MB) Premium and many users who have upgraded to the latest MB Premium v4.x have noticed similar glitches because MB v4.x now considers itself an antivirus replacement and automatically registers itself with the Windows Security Center as the primary antivirus program on the computer.

Check to see if Windows Security Center Integration is turned on in your EAM advanced settings. Then go to Settings | Update & Security | Windows Security, click on the Open Windows Security button and select Virus & Threat Protection.  If you click the Manage Protectors link (under the heading Who's Protecting Me?) is EAM is listed anywhere as an antivirus or anti-malware provider?  If EAM is integrated with the Windows Security Center your yellow warning might indicate a problem with EAM itself (e.g, failing EAM definition updates) or some other security issue rather than a pending Windows Update.

When I go to Settings | Update & Security | Windows Security, click on the Open Windows Security button and select Home, the summary page shows a yellow triangle with an exclamation mark for Virus & Threat Protection (see image below) because I haven't set up ransomware protection for Microsoft's OneDrive cloud storage. I currently use Windows Defender for my only real-time protection and I can clear this Windows Security Center warning by selecting the Dismiss link if I choose, but opera's post # 5 in How do I fix the WD 10 AV Security Center taskbar icon's yellow !-mark? notes that EAM users will be unable to dismiss this warning while EAM real-time protection is running.  There is also an EAM forum thread Emsisoft Anti-Malware is inadvertently hindering the Microsoft OneDrive setup prompt on this same topic with further details from Emsisoft employee GT500 about how glitches like this can happen when Windows Security Center integration is turned on in the EAM advanced settings.
 

Attached File  WIndows 10 v1909 Security Center Warning OneDriver Ransomware Protection 03 Feb 2020.png   101.38KB   0 downloads

------------
64-bit Win 10 Pro v1909 build 18363.592 * Firefox ESR v68.4.1 * Windows Defender v4.18.1911.3 * Malwarebytes Free v3.8.3
Dell Inspiron 15 5584, Intel i5-8265U@1.60/1.80 GHz, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G SSD, Intel UHD Graphics 620


Edited by lmacri, 03 February 2020 - 12:09 PM.


#19 Meg

Meg
  • Topic Starter

  •  Avatar image
  • Members
  • 789 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:The Netherlands
  • Local time:07:28 AM

Posted 03 February 2020 - 12:49 PM

Hello,

 

When I go to Windows Security, everything is green.


"Imagination is more important than knowledge. Knowledge is limited. Imagination encircles the world." - Albert Einstein


#20 lmacri

lmacri

  •  Avatar image
  • Members
  • 599 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Canada
  • Local time:11:28 PM

Posted 03 February 2020 - 06:07 PM

Hi,...Somehow, when I disable my security program the issue doesn't appear. No updates were found, so can't install any.

 

Hi The_Cat:

 

Am I correct that "my security program" refers to Emsisoft Anti-Malware (EAM)?  If so, have you contacted their customer support at https://help.emsisoft.com/ or posted in the EAM for Home support forum at https://support.emsisoft.com/forum/52-emsisoft-anti-malware-home/ to see if other EAM customers have reported a similar problem?

 

If you post there be sure to mention your current EAM version as well as your Win 10 version and build number (see the How-To Geek article How to Find Out Which Build and Version of Windows 10 You Have).  It's always possible one of the January 2020 Patch Tuesday updates that Windows Update should have delivered around 14-Jan-2020 (the second Tuesday of the month) has created a conflict with EAM's real-time protection.  I'm not certain, but your list of recent updates in post # 16 seems to indicate you have Windows 10 Insider Preview Build 19041.21, which could be relevant to your problem.

------------
64-bit Win 10 Pro v1909 build 18363.592 * Firefox ESR v68.4.1 * Windows Defender v4.18.1911.3 * Malwarebytes Free v3.8.3
Dell Inspiron 15 5584, Intel i5-8265U@1.60/1.80 GHz, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620


Edited by lmacri, 04 February 2020 - 06:03 PM.


#21 Meg

Meg
  • Topic Starter

  •  Avatar image
  • Members
  • 789 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:The Netherlands
  • Local time:07:28 AM

Posted 04 February 2020 - 12:41 PM

Hey,
 

I'm running on the slowring for insiders yes. So it's an insider issue?


"Imagination is more important than knowledge. Knowledge is limited. Imagination encircles the world." - Albert Einstein


#22 lmacri

lmacri

  •  Avatar image
  • Members
  • 599 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Canada
  • Local time:11:28 PM

Posted 04 February 2020 - 06:03 PM

...I'm running on the slowring for insiders yes. So it's an insider issue?

 

Hi The_Cat:

 

I have no idea since I don't monitor news about Insider Preview builds, but if you're running Win 10 20H1 Build 19041.21 (released to the slow ring on 14-Jan-2020) I wouldn't be surprised to learn it introduced a glitch with Emsisoft Anti-Malware (EAM).  You stated in a previous post that your problem disappeared when EAM was uninstalled, so if Emsisoft customer support hasn't received similar reports from other EAM users who run stable releases of Win 10 (e.g., v1903 / v1909) then you should consider your Win 10 Insider Preview build as a possible cause.

If you've updated to the latest EAM v2020.2.0.9963 (released 03-Feb-2020 - see the blog post <here>) and your problem persists I'd still suggest you post in Emsisoft's customer support forum for home users at https://support.emsisoft.com/forum/52-emsisoft-anti-malware-home/ unless someone else monitoring this thread can offer a possible solution.  I doubt Emsisoft products are certified to run correctly on a beta version of Win 10, but you've already paid for an annual subscription for EAM real-time protection so you might as well make use of their customer support. Emsisoft might even recommend you try a clean reinstall of EAM (i.e., an uninstall from the Control Panel followed by a re-boot and wipe of any orphaned files and registry entries with their EmsiClean removal tool) to see if this helps, but I would wait to see what they recommend just in case it's a known bug and they're already working on a fix.
------------
64-bit Win 10 Pro v1909 build 18363.592 * Firefox ESR v68.4.1 * Windows Defender v4.18.1911.3 * Malwarebytes Free v3.8.3
Dell Inspiron 15 5584, Intel i5-8265U@1.60/1.80 GHz, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620


Edited by lmacri, 04 February 2020 - 06:15 PM.


#23 Pkshadow

Pkshadow

  •  Avatar image
  • BC Advisor
  • 12,972 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:On the Brow of the Hill, West Coast, Canada
  • Local time:10:28 PM

Posted 04 February 2020 - 06:24 PM

Just a thought are you using any privacy programs such as 0&0 ShutUp10 as this can also change they way updates are shown and found.

 

You could also figure out what files to exempt from your program and the problem will go away also.


" mosquitoes really wake up everyday and choose violence "   — dalia (@_dalia7)
www.cnn.com/2020/07/23/health/mosquitoes-attraction-humans-future-wellness-scn/index.html
 

I-7 ASUS ROG Rampage II Extreme  / ASUS TUF Gaming F17 / I-7 4770K ASUS ROG Maximus VI Extreme


#24 Meg

Meg
  • Topic Starter

  •  Avatar image
  • Members
  • 789 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:The Netherlands
  • Local time:07:28 AM

Posted 05 February 2020 - 12:54 PM

I'll contact Emsisoft soon.


"Imagination is more important than knowledge. Knowledge is limited. Imagination encircles the world." - Albert Einstein





1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users