Remove the Loading Player Browser Notification Page

This removal guide may appear overwhelming due to the amount of the steps and numerous programs that will be used. It was only written this way to provide clear, detailed, and easy to understand instructions that anyone can use to remove this infection for free. Before using this guide, we suggest that you read it once and download all necessary tools to your desktop. After doing so, please print this page as you may need to close your browser window or reboot your computer.

To terminate any programs that may interfere with the removal process we must first download the Rkill program. Rkill will search your computer for active malware infections and attempt to terminate them so that they wont interfere with the removal process. To do this, please download RKill to your desktop from the following link.

Rkill

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When at the download page, click on the Download Now button labeled iExplore.exe. When you are prompted where to save it, please save it on your desktop.

Once it is downloaded, double-click on the iExplore.exe icon in order to automatically attempt to stop any processes associated with Loading Player Browser Notification Page and other malware. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and a log file will open. Please review the log file and then close so you can continue with the next step. If you have problems running RKill, you can download the other renamed versions of RKill from the rkill download page. All of the files are renamed copies of RKill, which you can try instead. Please note that the download page will open in a new browser window or tab.

Do not reboot your computer after running RKill as the malware programs will start again.

At this point you should download Malwarebytes Anti-Malware, or MBAM, to scan your computer for any infections, adware, or potentially unwanted programs that may be present. Please download Malwarebytes from the following location and save it to your desktop:

Malwarebytes Anti-Malware

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Once downloaded, close all programs and Windows on your computer, including this one.

Double-click on the icon on your desktop named MBSetup-1878.1878-4.0.exe. This will start the installation of MBAM onto your computer.

When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, a welcome screen will be displayed.

At this screen, click on the Get Started button where you will be prompted to buy and activate a license. To continue using it for free, click on the 'Maybe Later' option and then select 'Use Malwarebytes Free'.

It should be noted that the free version will scan for and remove malware, but not provide real-time protection from threats that occur when not performing a scan.

Finally, you will be shown a screen asking you to sign up for their newsletter. Just click on the 'Open Malwarebytes Free' option to start the program.

MBAM will now start and you will be at the main screen as shown below.

We now need to enable rootkit scanning to detect the largest amount of malware and unwanted programs that is possible with MalwareBytes. To do this, click on the Settings gear on the top left side of the screen and you will be brought to the general settings section.

Now click on the Security option at the top of the screen. You will now be shown the settings MalwareBytes will use when scanning your computer.

Scroll down until you see Scan option as shown below.

At this screen, please enable the Scan for rootkits setting by clicking on the toggle switch so it turns blue.

Now that you have enabled rootkit scanning, click on the X button to close the settings to get back to the main screen.

You should now click on the Scan button to begin scanning your computer for malware.

This process can take quite a while, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.

When MBAM is finished scanning it will display a screen that displays any malware, adware, or potentially unwanted programs that it has detected. Please note that our guide's scan results image may look different than the one you are shown in this version of Malwarebytes as it was created with an older version.

You should now click on the Quarantine button to remove all the selected items. MBAM will now delete all of the files and registry keys and add them to the program's quarantine.

When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

You can now exit the MBAM program.

Now please download Emsisoft Anti-Malware, which will scan for and remove any other adware that may have been bundled with this adware. Please download and save the Emsisoft Anti-Malware setup program to your desktop from the link below:

Emsisoft Anti-Malware

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The download is fairly large, so please be patient while it downloads.

Once the file has been downloaded, double-click on the EmsisoftAntiMalwareSetup_bc.exe icon to start the program. If Windows Smart Screen issues an alert, please allow it to run anyway.

If the setup program displays an alert about safe mode, please click on the Yes button to continue. You should now see a dialog asking you to agree to a license agreement. Please access the agreement and click on the Install button to continue with the installation.

You will eventually get to a screen asking what type of license you wish to use with Emsisoft Anti-Malware.

If you have an existing license key or want to buy a new license key, please select the appropriate option. Otherwise, select the Freeware or Test for 30 days, free option. If you receive an alert after clicking this button that your trial has expired, just click on the Yes button to enter freeware mode, which still allows the cleaning of infections.

You will now be at a screen asking if you wish to join Emsisoft's Anti-Malware network. Read the descriptions and select your choice to continue.

Emsisoft Anti-Malware will now begin to update it's virus detections.

Please be patient as it may take a few minutes for the updates to finish downloading.

When the updates are completed, you will be at a screen asking if you wish to enable PUPs detection. We strongly suggest that you select Enable PUPs Detection to protect your computer from nuisance programs such as toolbars and adware.

You will now be at the final installation screen. Please click on the Finish Installation button end the setup and automatically launch Emsisoft Anti-Malware.

Emsisoft Anti-Malware will now start and display the start screen.

At this screen, please left-click on the Scan section.

You will now be at a screen asking what type of scan you would like to perform.

Please select the Malware Scan option to begin scanning your computer for infections. The Malware Scan option will take longer than the Quick Scan, but will also be the most thorough. As you are here to clean infections, it is worth the wait to make sure your computer is properly scanned.

Emsisoft Anti-Malware will now start to scan your computer for rootkits and malware. Please note that the detected infections in the image below may be different than what this guide is for.

Please be patient while Emsisoft Anti-Malware scans your computer.

When the scan has finished, the program will display the scan results that shows what infections where found. Please note, due to an updated version of Emsisoft Anti-Malware, the screenshot below may look different than the rest of the guide.

Now click on the Quarantine Selected button, which will remove the infections and place them in the program's quarantine. You will now be at the last screen of the Emsisoft Anti-Malware setup program, which you can close. If Emsisoft prompts you to reboot your computer to finish the clean up process, please allow it to do so. Otherwise you can close the program.

At this point you should download Zemana AntiMalware, or ZAM, in order to scan your computer for any any infections, adware, or potentially unwanted programs that may be present. Please download Zemana AntiMalware from the following location and save it to your desktop:

Zemana AntiMalware

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Once downloaded, close all programs and open windows on your computer.

Now double-click on the icon on your desktop named Zemana.AntiMalware.Setup.exe. This will start the installation of Zemana AntiMalware onto your computer.

When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, Zemana will automatically start and display the main screen.

You will now be at the main screen for Zemana AntiMalware as shown below.

Above the Scan button, please change the scan type to Deep Scan and then click on the Scan button to start the malware removal scan.

Zemana AntiMalware will now start scanning your computer for malware, adware, and potentially unwanted programs. This process can take quite a while, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.

When Zemana has finished finished scanning it will display a screen that displays any programs that have been detected. Please note that the items found may be different than what is shown in the image below.

Review the scan results and when you are ready to continue with the cleanup process, click on the Next button to delete or repair all of the the selected results. Once you click on the Next button, Zemana will remove any unwanted files and fix any modified legitimate files. If you receive a warning that Zemana needs to close your open browsers, please close any web browsers that may be open and then click on the OK button to continue.

Zemana will now create a System Restore Point and remove the detected files and repair any files that were modified.

When the process is complete, you will be shown a screen that says Completed. At this screen, you can now close the Zemana AntiMalware screen and continue with the rest of the instructions.

Now please download AdwCleaner and save it to your desktop. AdwCleaner will scan your computer for adware programs that may have been installed on your computer without your knowledge. You can download AdwCleaner from the following URL:

AdwCleaner

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When AdwCleaner has finished downloading, please double-click on the AdwCleaner.exe icon that now appears on your desktop. Once you double-click on the icon the AdwCleaner program will open and you will be presented with the program's license agreement. After you read it, click on the I agree button if you wish to continue. Otherwise, click on the I disagree button to close the program. If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.

If you selected to continue, you will be presented with the start screen as shown below.

Now click on the Scan button in AdwCleaner. The program will now start to search for known adware programs that may be installed on your computer. When it has finished it will display all of the items it has found in Results section of the screen above. Please look through the results and try to determine if the programs that are listed contain ones that you do not want installed. If you find programs that you need to keep, then uncheck the entries associated with them.

For many people, the contents of the Results section may appear confusing. Unless you see a program name that you know should not be removed,please continue with the next step.

To remove the adware programs that were detected in the previous step, please click on the Clean button on the AdwCleaner screen. AdwCleaner will now prompt you to save any open files or data as the program will need to close any open programs before it starts to clean.

Please save your work and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.

Please click on the OK button to let AdwCleaner reboot your computer.

When your computer reboots and you are logged in, AdwCleaner will automatically open a log file that contains the files, registry keys, and programs that were removed from your computer.

Please review this log file and then close the Notepad Window.

This Trojan sets a Chrome Policy that prevents us from removing the web site notification subscriptions that are delivering the popup spam to your desktop.

In order to remove these notification subscriptions, we need to download a Registry file that will fix the Shell registry configuration that prevents your desktop from loading automatically.

Open your browser and click on this link to download a Registry file: https://download.bleepingcomputer.com/reg/chrome/del-chromenot.reg. When you visit this link, it will prompt you to save the FixShell.reg file.

Please save this file on your computer and then close your browser. It is important that you close Chrome before performing the next step.

When Chrome is closed, double-click on the downloaded registry file called del-chromenot.reg. When Windows asks if you would like to merge the contents of the file with the Windows Registry, please allow it to do so.

Once this file is executed, the policies automatically subscribing you to these sites will be removed and you will no longer receive notification spam from them

Now you should download HitmanPro from the following location and save it to your desktop:

HitmanPro

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When you visit the above page, please download the version that corresponds to the bit-type of the Windows version you are using.

Once downloaded, double-click on the file named HitmanPro.exe (for 32-bit versions of Windows) or HitmanPro_x64.exe (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.

Now click on the Next button to continue with the scan process.

You will now be at the HitmanPro setup screen. If you would like to install the 30 day trial for HitmanPro, select the Yes, create a copy of HitmanPro so I can regularly scan this computer (recommended) option. Otherwise, if you just want to scan the computer this one time, please select the No, I only want to perform a one-time scan to check this computer option.

Once you have selected one of the options, please click on the Next button.

HitmanPro will now begin to scan your computer for infections, adware, and potentially unwanted programs. When it has finished it will display a list of all the items that Hitman has found as shown in the image below. Please note that the items found may be different than what is shown in the image.

You should now click on the Next button to have HitmanPro remove the detected items. When it is done you will be shown a Removal Results screen that shows the status of the various programs that were removed. At this screen you should click on the Next button and then if prompted you should click on the Reboot button. If HitmanPro does not prompt you to reboot, please just click on the Close button.

Once your computer has has restarted or you pressed the Close button, you should now be at your Windows desktop.

As many malware and unwanted programs are installed through vulnerabilities found in out-dated and insecure programs, it is strongly suggested that you use Secunia PSI to scan for vulnerable programs on your computer. A tutorial on how to use Secunia PSI to scan for vulnerable programs can be found here:

How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector