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Windows critical problem + other issues


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#1 Softfang

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Posted 28 April 2018 - 08:01 PM

SPECS:

Windows 7 2009 Home Premium 32bit

ASUS Essentio desktop PC

1TB HD (replaced the old one a few years ago)

 

I don't know how long it's been going on for now, but I've been dealing with this incredibly annoying issue where I'll be running my computer just fine, but at certain times (Opening task manager, trying to download a file, watching videos, browsing websites (it actually happened just now when I tried to click open an old forum post I'd made here after coming back to my account since 2014), or really anything else maybe triggers it, I don't know for sure, it'll show a "WINDOWS HAS ENCOUNTERED A CRITICAL PROBLEM AND WILL RESTART IN ONE MINUTE. SAVE YOUR WORK NOW."

 

Aside from this, my computer runs slower than it should, browser too. Most of my programs do, overall. And randomly, my browser (I use Chrome and Firefox) and Discord instant messenger will just... close. No errors, no nothing. Just close out. And sometimes trying to reopen them, they'll just close out before they can load back up.

 

I've tried MULTIPLE scans, and even 5 different Windows techs (using that Remote support thing where they take over my PC and try and do things to fix it). Malwarebytes (before my sub ran out- waiting for my boyfriend to get paid and renew it again since he bought the sub for me), Avast, Adw (Malwarebytes extra?), MalwareFox, HijackThis, Security Essentials, Spybot, CCCleaner... And none of them found anything that fixed these problems. I've tried running defrag too and it just doesn't open/work for some reason. I've tried sfc /scannow and chkdsk as well. I've also tried F9 to see the mysterious "Repair computer" or whatever option that's supposed to be there, but I never found it. Also my system restore points are all gone. I had one from the 14th, but when I tried restoring it to that point, it ended up failing "due to a file."

 

Another [unrelated hopefully?] issue that's been around for much, much longer than this one (a year or two now?), is that whenever my computer starts up after I sign in, a blank untitled Notepad opens up with the error box that reads "access denied". I close it out and my computer seems to work fine regardless, but still it worries me that somehow it could be related to all this happening now.

 

I really don't want to have to reformat- but it looks like that's my only option left. I'm sick of this and it's stressing me out.

 

UPDATE 1: I tried to start the Windows Eventlog service and the "Windows encountered a critical problem" message came up. I tried again in Safe Mode, and it didn't work. "Error 3" or something like that...

UPDATE 2: So I just learned that the "critical problem" thing also happens when my computer comes out of sleep mode.


Edited by Softfang, 29 April 2018 - 11:23 AM.


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#2 hamluis

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Posted 28 April 2018 - 08:33 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 Softfang

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Posted 28 April 2018 - 08:42 PM

SCREENSHOT: http://speccy.piriform.com/results/M3tirurNTOkHxt5XP3lFrPo

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Softy (administrator) on 28-04-2018 at 20:36:01
Running from "C:\Users\Softy\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X86)
Model: CM1630 Manufacturer: ASUSTeK Computer INC.

Boot Mode: Network
***************************************************************************

========================= Event log errors: ================================
Could not start eventlog service, could not read events.

The Windows Event Log service is starting.
The Windows Event Log service could not be started.
A system error has occurred.
System error 3 has occurred.
The system cannot find the path specified.

=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.5.41865 - BitTorrent Inc.)
7-Zip 15.05 beta (HKLM\...\7-Zip) (Version:  - )
Adobe Acrobat Reader DC (HKLM\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.011.20038 - Adobe Systems Incorporated)
Adobe AIR (HKLM\...\{7D5344C9-E173-4148-93EC-6137D797835A}) (Version: 29.0.0.112 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 29.0.0.112 - Adobe Systems Incorporated)
Adobe Flash Player 29 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 29.0.0.140 - Adobe Systems Incorporated)
Adobe Flash Player 29 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 29.0.0.140 - Adobe Systems Incorporated)
Adobe Flash Player 29 PPAPI (HKLM\...\Adobe Flash Player PPAPI) (Version: 29.0.0.140 - Adobe Systems Incorporated)
Adobe Refresh Manager (HKLM\...\{AC76BA86-0804-1033-1959-001824265200}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Adobe Shockwave Player 12.3 (HKLM\...\Adobe Shockwave Player) (Version: 12.3.2.202 - Adobe Systems, Inc.)
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
AMD Catalyst Install Manager (HKLM\...\{B448BC74-1CB7-7A57-3313-5E075AFB413E}) (Version: 8.0.877.0 - Advanced Micro Devices, Inc.)
ASUS PC Diagnostics (HKLM\...\{D709005F-D8DC-42A8-8435-5AE880ECAF82}) (Version: 1.4.5 - ASUSTeK Computer Inc.)
Avast Free Antivirus (HKLM\...\Avast Antivirus) (Version: 18.3.2333 - AVAST Software)
Catalyst Control Center - Branding (HKLM\...\{88B2ABCF-9C00-47C1-8FC4-369B98845DD7}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Core Implementation (HKLM\...\{A96174C8-BB27-8E86-2AA8-22486DDF7B4B}) (Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Full Existing (HKLM\...\{DE30220D-B7A6-EB8F-13E0-2521880E2F49}) (Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Full New (HKLM\...\{A6D87A37-8620-FE7B-54C2-E654F4F92B95}) (Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Light (HKLM\...\{207FE8B9-976B-8106-B8D8-75FD538B21AE}) (Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (HKLM\...\{913694EF-D62F-B372-7778-7C0DFD287EED}) (Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (HKLM\...\{D4236B82-213F-679E-09A2-9AEB5EF4CADC}) (Version: 2013.0429.2313.39747 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Vista (HKLM\...\{36D8DF3D-B1E1-D8CA-C0F7-5FECF2ADB431}) (Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center InstallProxy (HKLM\...\{28164BD8-81EA-639A-85E9-E659E3EE6DA7}) (Version: 2013.0429.2313.39747 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (HKLM\...\{5E990010-3CFC-3451-1F07-ABD632895DED}) (Version: 2010.0210.2206.39615 - ATI) Hidden
Catalyst Control Center Localization All (HKLM\...\{BD96ABD3-D1D4-5513-6C60-11476D6DCFC5}) (Version: 2013.0429.2313.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (HKLM\...\{4745F6F8-09DA-CC39-EC19-0E8D764CF2B7}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (HKLM\...\{25A7270E-1B63-DFD1-ACBC-88852A305398}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (HKLM\...\{15A05AAA-37E7-D516-5BE9-C960C2170403}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (HKLM\...\{2E69E784-F84A-9A18-7D8E-4EB8504EEE1E}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (HKLM\...\{58771CF6-F212-CC4D-61B1-45CC70B6375C}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (HKLM\...\{00F14E5B-E07A-2A1E-6788-580773CE1486}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (HKLM\...\{B09567CC-E43F-10F1-752D-549AC7FB0C43}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (HKLM\...\{C39C7876-4D21-8A38-0A42-B5C8858EC6C7}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (HKLM\...\{9A7F1628-2126-34A5-852D-2B93328BCF3F}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (HKLM\...\{911904DE-EBB6-BC8E-D5BD-762B7DB42C46}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (HKLM\...\{4FA31DE2-B613-24BB-1738-B655C00B1C9D}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (HKLM\...\{6D5CE5F1-CBB0-9ED4-1A1E-91DDCD6225FD}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (HKLM\...\{362614E4-9ABB-E7A7-CDDC-239AB168060A}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (HKLM\...\{812B956B-37AB-24B9-4527-78A6D3ECE7F8}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (HKLM\...\{B170B91D-E8E3-A6A3-D129-D8E36FEA8A0B}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (HKLM\...\{83293709-B863-0EF6-00DA-B026D486E8B5}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (HKLM\...\{9903011B-5F1D-A2A1-8078-EE62B3324CCE}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (HKLM\...\{AE6C422B-DADB-D547-411C-E9E56DF03D16}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (HKLM\...\{707210B0-29F1-C550-BA96-6ECDA245CF24}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (HKLM\...\{FCEFDA6B-63CD-BB17-B845-478A42E24D39}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (HKLM\...\{21E9850E-58C2-FA88-D5AD-B64D253B8F82}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (HKLM\...\{0A036215-0A8D-6FBE-7EA3-7AED4F9E162A}) (Version: 2013.0429.2312.39747 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (HKLM\...\{FFE7F452-F093-5859-C96E-E75310248A10}) (Version: 2010.0210.2205.39615 - ATI) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.41 - Piriform)
CLIP STUDIO PAINT 1.5.4 (HKLM\...\{88B5A062-DDA1-4F62-A4DD-95D0C4F19979}) (Version: 1.5.4 - CELSYS)
Discord (HKCU\...\Discord) (Version: 0.0.300 - Discord Inc.)
FireAlpaca 1.8.8 (HKLM\...\FireAlpaca_is1) (Version: 1.8.8 - firealpaca.com)
GIMP 2.8.22 (HKLM\...\GIMP-2_is1) (Version: 2.8.22 - The GIMP Team)
Google Chrome (HKLM\...\Google Chrome) (Version: 66.0.3359.117 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.7 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Java 8 Update 121 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F32180121F0}) (Version: 8.0.1210.13 - Oracle Corporation)
Java 8 Update 172 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F32180172F0}) (Version: 8.0.1720.11 - Oracle Corporation)
join.me (HKCU\...\JoinMe) (Version: 3.3.1.5358 - LogMeIn, Inc.)
Lightshot-5.1.4.15 (HKLM\...\{30A5B3C9-2084-4063-A32A-628A98DE512B}_is1) (Version: 5.1.4.15 - Skillbrains)
Malwarebytes version 3.4.5.2467 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.4.5.2467 - Malwarebytes)
MalwareFox AntiMalware (HKLM\...\{8F0CD7D1-42F3-4195-95CD-833578D45057}_is1) (Version: 2.74.0.150 - Wolf of Webstreet OPC Private Limited)
McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.11.500.3 - McAfee, Inc.)
MEGAsync (HKLM\...\MEGAsync) (Version:  - Mega Limited)
Microsoft .NET Framework 4.7.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.02558 - Microsoft Corporation)
Microsoft Primary Interoperability Assemblies 2005 (HKLM\...\{2C303EE0-A595-3543-A71A-931C7AC40EDE}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 1.0.0.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660 (HKLM\...\{61087a79-ac85-455c-934d-1fa22cc64f36}) (Version: 12.0.40660.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 3.1 (HKLM\...\{19BFDA5D-1FE2-4F25-97F9-1A79DD04EE20}) (Version: 3.1.10527.0 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 4.0 Refresh (HKLM\...\{D69C8EDE-BBC5-436B-8E0E-C5A6D311CF4F}) (Version: 4.0.30901.0 - Microsoft Corporation)
Minecraft (HKLM\...\{1C16BCA3-EBC1-49F6-8623-8FBFB9CCC872}) (Version: 1.0.3.0 - Mojang)
Mozilla Firefox 59.0.2 (x86 en-US) (HKLM\...\Mozilla Firefox 59.0.2 (x86 en-US)) (Version: 59.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 57.0.2.6549 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MusicBee 3.1 (HKLM\...\MusicBee) (Version: 3.1 - Steven Mayall)
NETGEAR WNA1100 N150 Wireless USB Adapter (HKLM\...\{A2AE9709-283B-4B48-AA34-729C070A62FB}) (Version: 1.0.0.133 - NETGEAR)
NVIDIA PhysX (HKLM\...\{E10DB5DA-E576-40EA-A7FC-1CB2A7B283A6}) (Version: 9.09.1112 - NVIDIA Corporation)
OBS Studio (HKLM\...\OBS Studio) (Version: 18.0.1 - OBS Project)
OpenAL (HKLM\...\OpenAL) (Version:  - )
Origin (HKLM\...\Origin) (Version: 10.5.16.49299 - Electronic Arts, Inc.)
Platform (HKLM\...\{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.34 - VIA Technologies, Inc.) Hidden
Rainlendar2 (remove only) (HKLM\...\Rainlendar2) (Version:  - )
RGSS-RTP Standard (HKLM\...\RGSS-RTP Standard_is1) (Version: 1.04 - Enterbrain)
RPG MAKER VX Ace RTP (HKLM\...\RPGVXAce_RTP_is1) (Version: 1.00 - Enterbrain)
RPG Maker VX RTP (HKLM\...\RPG Maker VX RTP_is1) (Version: 1.02 - Enterbrain)
Samsung USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.59.0 - Samsung Electronics Co., Ltd.)
Skype™ 7.6 (HKLM\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.6.105 - Skype Technologies S.A.)
Soluto (HKLM\...\{090B9932-99BB-47AF-99F0-70C7929BF322}) (Version: 1.3.1494.0 - Soluto)
Spybot - Search & Destroy (HKLM\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.6.46 - Safer-Networking Ltd.)
swMSM (HKLM\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
The Sims™ 4 (HKLM\...\{48EBEBBF-B9F8-4520-A3CF-89A730721917}) (Version: 1.40.61.1020 - Electronic Arts Inc.)
VIA Platform Device Manager (HKLM\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.34 - VIA Technologies, Inc.)
VideoPad Video Editor (HKLM\...\VideoPad) (Version: 6.01 - NCH Software)
VLC media player (HKLM\...\VLC media player) (Version: 3.0.1 - VideoLAN)
Wacom Tablet (HKLM\...\Wacom Tablet Driver) (Version: 6.3.25-3 - Wacom Technology Corp.)
WinPatrol (HKLM\...\{6A206A04-6BC1-411B-AA04-4E52EDEEADF2}) (Version: 33.5.2015.12 - Ruiware)
WinRAR 5.50 (32-bit) (HKLM\...\WinRAR archiver) (Version: 5.50.0 - win.rar GmbH)

========================= Memory info: ===================================
Percentage of memory in use: 54%
Total physical RAM: 3327.18 MB
Available physical RAM: 1497.85 MB
Total Virtual: 6652.7 MB
Available Virtual: 4505.89 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:1862.92 GB) (Free:1659.15 GB) NTFS

========================= Users: ========================================
User accounts for \\SIN

Administrator            Guest                    Softy                    


**** End of log ****


Edited by hamluis, 29 April 2018 - 06:35 AM.


#4 hamluis

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Posted 29 April 2018 - 06:48 AM

Without the MTB Event Viewer data, I can't suggest much.  Moving topic to Am I Infected for a malware check.

 

Louis


Edited by hamluis, 29 April 2018 - 06:49 AM.


#5 Softfang

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Posted 02 May 2018 - 08:14 AM

Is nobody going to help me with this? I've been waiting and checking back daily for about a week now and no replies. Should I just reformat sometime soon, then?



#6 Kalwa

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Posted 02 August 2018 - 12:26 AM

If you're talking about the Akamai Netsession consuming too many resource, you can disable it's interface. To know about what exactly it is, you can refer this guide: https://devsjournal.com/what-is-akami-netsession-interface-and-why-is-it-running-how-to-uninstall.html



#7 Jaycan

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Posted 02 August 2018 - 12:45 AM

Please note that the forum to which you are posting (Am I Infected) is not operating..

See the directions below and please post to the Malware Removal area now..

https://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/#entry190227

Hamluis should have explained this to you first ........... :thumbup2:

 

Thanking You


Special Build New Desktop with LG Monitor - and Toshiba Laptop with Windows 7.1 (now upgraded to Windows 10)

Windows 10 64bit  and Windows 7.1 Laptop (upgraded to Windows 10) - Always Fully Updated

 





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