How to remove Antivirus 2009 (Uninstall Instructions)

  • June 28, 2008

Antivirus 2009 is a new rogue anti-spyware program from the same family as Antivirus 2008 and Doctor Antivirus . Antivirus 2009 is installed and advertised through the use of misleading web sites that attempt to make you think your computer is infected with a variety of malware. Once installed, Antivirus 2009 will scan your computer and list a variety of fake infections that can't be removed unless you first purchase the software. These infections are fake, though, and only being shown to scare you into purchasing the software.

When Antivirus 2009 is installed, a Internet Explorer browser helper object is also installed that displays fake messages when using Internet Explorer. These messages range from a line at the top of the browser stating an infection was found to adding a box to the Google homepage stating Google detected that your computer was infected. These tactics are just two more methods where Antivirus 2009 uses false information to scare you into purchasing their software. A more detailed writeup on how the Google home page is hijacked can be found here.

  • Screen shot of Antivirus 2009
  • Fake alert created by Antivirus 2009
  • Fake alert #2 created by Antivirus 2009
  • Google homepage hijacked by Antivirus 2009

This guide will walk you through removing the Antivirus 2009 program and its associated malware for free.

Self Help Guide

This guide contains advanced information, but has been written in such a way so that anyone can follow it. Please ensure your data is backed up before proceeding.

If you are uncomfortable making changes to your computer or following these steps, do not worry! Instead you can get free one-on-one help by asking in the forums.

To remove Antivirus 2009, follow these steps:

1

This removal guide may appear overwhelming due to the amount of the steps and numerous programs that will be used. It was only written this way to provide clear, detailed, and easy to understand instructions that anyone can use to remove this infection for free. Before using this guide, we suggest that you read it once and download all necessary tools to your desktop. After doing so, please print this page as you may need to close your browser window or reboot your computer.

2

To terminate any programs that may interfere with the removal process we must first download the Rkill program. Rkill will search your computer for active malware infections and attempt to terminate them so that they wont interfere with the removal process. To do this, please download RKill to your desktop from the following link.

Rkill logo image
Rkill

When at the download page, click on the Download Now button labeled iExplore.exe. When you are prompted where to save it, please save it on your desktop.

3

Once it is downloaded, double-click on the iExplore.exe icon in order to automatically attempt to stop any processes associated with Antivirus 2009 and other malware. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and a log file will open. Please review the log file and then close so you can continue with the next step. If you have problems running RKill, you can download the other renamed versions of RKill from the rkill download page. All of the files are renamed copies of RKill, which you can try instead. Please note that the download page will open in a new browser window or tab.

Do not reboot your computer after running RKill as the malware programs will start again.

4

At this point you should download Malwarebytes Anti-Malware, or MBAM, to scan your computer for any infections, adware, or potentially unwanted programs that may be present. Please download Malwarebytes from the following location and save it to your desktop:

logo
Malwarebytes Anti-Malware
5

Once downloaded, close all programs and Windows on your computer, including this one.

6

Double-click on the icon on your desktop named MBSetup-1878.1878-4.0.exe. This will start the installation of MBAM onto your computer.

7

When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, a welcome screen will be displayed.

At this screen, click on the Get Started button where you will be prompted to buy and activate a license. To continue using it for free, click on the 'Maybe Later' option and then select 'Use Malwarebytes Free'.

It should be noted that the free version will scan for and remove malware, but not provide real-time protection from threats that occur when not performing a scan.

Finally, you will be shown a screen asking you to sign up for their newsletter. Just click on the 'Open Malwarebytes Free' option to start the program.

8

MBAM will now start and you will be at the main screen as shown below.

Malwarebytes Anti-Malware

We now need to enable rootkit scanning to detect the largest amount of malware and unwanted programs that is possible with MalwareBytes. To do this, click on the Settings gear on the top left side of the screen and you will be brought to the general settings section.

Now click on the Security option at the top of the screen. You will now be shown the settings MalwareBytes will use when scanning your computer.

Scroll down until you see Scan option as shown below.

Malwarebytes Anti-Malware Detection and Protection Settings Page

At this screen, please enable the Scan for rootkits setting by clicking on the toggle switch so it turns blue.

Now that you have enabled rootkit scanning, click on the X button to close the settings to get back to the main screen.

9

You should now click on the Scan button to begin scanning your computer for malware.

This process can take quite a while, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.

Malwarebytes Anti-Malware Scanning

10

When MBAM is finished scanning it will display a screen that displays any malware, adware, or potentially unwanted programs that it has detected. Please note that our guide's scan results image may look different than the one you are shown in this version of Malwarebytes as it was created with an older version.

MalwareBytes Scan Results

You should now click on the Quarantine button to remove all the selected items. MBAM will now delete all of the files and registry keys and add them to the program's quarantine.

When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

11

You can now exit the MBAM program.

12

Now you should download HitmanPro from the following location and save it to your desktop:

img
HitmanPro

When you visit the above page, please download the version that corresponds to the bit-type of the Windows version you are using.

13

Once downloaded, double-click on the file named HitmanPro.exe (for 32-bit versions of Windows) or HitmanPro_x64.exe (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.

HitmanPro Start Screen

Now click on the Next button to continue with the scan process.

14

You will now be at the HitmanPro setup screen. If you would like to install the 30 day trial for HitmanPro, select the Yes, create a copy of HitmanPro so I can regularly scan this computer (recommended) option. Otherwise, if you just want to scan the computer this one time, please select the No, I only want to perform a one-time scan to check this computer option.

Kickstart Setup Options

Once you have selected one of the options, please click on the Next button.

15

HitmanPro will now begin to scan your computer for infections, adware, and potentially unwanted programs. When it has finished it will display a list of all the items that Hitman has found as shown in the image below. Please note that the items found may be different than what is shown in the image.

MalwareBytes Scan Results

You should now click on the Next button to have HitmanPro remove the detected items. When it is done you will be shown a Removal Results screen that shows the status of the various programs that were removed. At this screen you should click on the Next button and then if prompted you should click on the Reboot button. If HitmanPro does not prompt you to reboot, please just click on the Close button.

Once your computer has has restarted or you pressed the Close button, you should now be at your Windows desktop.

16

As many malware and unwanted programs are installed through vulnerabilities found in out-dated and insecure programs, it is strongly suggested that you use Secunia PSI to scan for vulnerable programs on your computer. A tutorial on how to use Secunia PSI to scan for vulnerable programs can be found here:

How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector

Your computer should now be free of the Antivirus 2009 program. If your current security solution allowed this program on your computer, you may want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

Are Your Protected?

While Malwarebytes Anti-Malware & HitmanPro will scan and clean a computer for free, the free versions do not offer real-time protection. If you want to be fully protected at all times then it is recommended that you purchase a premium version.

img

Malwarebytes Anti-Malware

Purchase the full-featured version of Malwarebytes Anti-Malware, which includes real-time protection, scheduled scanning, and website filtering, to protect yourself against these types of threats in the future!


img

HitmanPro

Purchase the full-featured version of HitmanPro, which includes discover viruses, trojans, rootkits, spyware and other malware on up-to-date and fully protected computers using cloud protection and behavioral detections, to protect yourself against these types of threats in the future!

Disclaimer: While we do earn a commission from the sale of the above products, rest assured we only recommend them due to their effectiveness.

View Associated Antivirus 2009 Files

Note: Some of these entries are random named. %UserProfile%\Desktop\Antivirus 2009.lnk %UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk %UserProfile%\Local Settings\Temporary Internet Files\Content.IE5\S96PZM7V\winsrc[1].dll %UserProfile%\Start Menu\Antivirus 2009 %UserProfile%\Start Menu\Antivirus 2009\Antivirus 2009.lnk %UserProfile%\Start Menu\Antivirus 2009\Uninstall Antivirus 2009.lnk c:\Program Files\Antivirus 2009 c:\Program Files\Antivirus 2009\av2009.exe c:\WINDOWS\system32\ieupdates.exe c:\WINDOWS\system32\scui.cpl c:\WINDOWS\system32\winsrc.dll

File Location Notes:

%UserProfile% refers to the current user's profile folder. By default, this is C:\Documents and Settings\<Current User> for Windows 2000/XP, C:\Users\<Current User> for Windows Vista/7/8, and c:\winnt\profiles\<Current User> for Windows NT.

View Associated Antivirus 2009 Registry Information

Note: Some of these entries are random named. HKEY_CURRENT_USER\Software\75319611769193918898704537500611 HKEY_CLASSES_ROOT\CLSID\{037C7B8A-151A-49E6-BAED-CC05FCB50328} HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{037C7B8A-151A-49E6-BAED-CC05FCB50328} HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "75319611769193918898704537500611" HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "ieupdate"

This is a self-help guide. Use at your own risk.

BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus,Trojan,Spyware, and Malware Removal Logs forum.

If you have any questions about this self-help guide then please post those questions in our Am I infected? What do I do? and someone will help you.

search guides

Login